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	Ratings: 5 = Excellent; 4  = Good; 3 = Average; 2  = Bad; 1  = Terrible; No comment
	Customer Care Friendliness	5  4  3  2  1  No comment
	Customer Care Efficiency	5  4  3  2  1  No comment
	Website Design	5  4  3  2  1  No comment
	Website Functions	5  4  3  2  1  No comment
	Website User Friendliness	5  4  3  2  1  No comment
	Product Quality	5  4  3  2  1  No comment
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Ratings: 5 Excellent 4 Good 3 Average 2 Bad 1 Terrible

	Jeffrey Trottier -- Feedback: Good flowers, bad service. Paid for a vase, didn't receive one, was not given a refund. Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ; Suggestion: When you charge for something, have it. If you don't give a refund.
	Ratings:
	Michael McKinnon Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Jeremy Smith Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Devilal Sharma Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Shopping Experience ;
	Zachary henderson Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Jonathan Kwan Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Shopping Experience ;
	James Moon -- Feedback: Excellent service and product. Very easy transaction. Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ; Suggestion: Due to time zone difference, please make delivery date in destination city and country. This will decrease confusion in ordering and delivery date choice.
	Phillip Black Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Bradley Wallace Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	[Anonymous] -- Feedback: I sent a flower with TokyoFlower.com last year and the lady who received it fell in love with me. DOE!!! Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Jeffrey Trottier Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Daniel Berry Ratings: Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Chris Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Shopping Experience ; Suggestion: Make sure your website only accepts orders you can deliver on
	Francis Collins -- Feedback: Only good teddy bear delivery I could find! Thank you! Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ; Suggestion: None
	Francisco Urbina Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	CHU SIN YI Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	CHU SIN YI Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Paul Nathan Reyes Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Arthur Dennis Long Ratings: Website Design ; Website Functions ; Product Quality ; Shopping Experience ;

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