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	Ratings: 5 = Excellent; 4  = Good; 3 = Average; 2  = Bad; 1  = Terrible; No comment
	Customer Care Friendliness	5  4  3  2  1  No comment
	Customer Care Efficiency	5  4  3  2  1  No comment
	Website Design	5  4  3  2  1  No comment
	Website Functions	5  4  3  2  1  No comment
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Ratings: 5 Excellent 4 Good 3 Average 2 Bad 1 Terrible

	Virgil Bigornia -- Feedback: Amazing service! I've used their services numerous times in the past and always a pleasure to deal with, thank you! Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Virgil Bigornia Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Borroni, Andrea L. Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Antonella Suardi Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Stuart HJ Mansfield Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Mr. Wong Chun Cheong (MYSELF) Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Michael William Hale -- Feedback: I find it the easiest florist of great quality to order from for Japan. And to a place not in Tokyo, but Fukuoka. Woman love roses! Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ; Suggestion: Send an email conformation the day before.
	Cori T -- Feedback: Ordering flowers to be delivered overseas is not easy! I had to try several times before my payment went through, but Tokyo Flower responded quickly to all my emails and questions and made every effort to help. They went above and beyond to get exactly the flowers I wanted for the order. The arrangement was beautiful and the recipient was very happy with it. Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ; Suggestion: Make the screen info smaller so you don’t have to scroll down to see the buttons you need to click.

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